Broken Links in the Chain of Trust

Health information technology matters to consumers only if a chain of trust is established and if consumer preferences are honored. At this point in time I am skeptical as to whether either condition will ever be experienced. I say this because my experience as a consumer is that policies established at the high levels are never effectively passed down for implementation at the operational levels.

I'll explain and illustrate the disconnect between administrative and political rhetoric and the realities facing consumers concerning "broken links in the chain of trust" in subsequent entries to my blog. I'll consider "broken links of trust" from two perspectives, both having deadlines for responses of October 16, 2009.

The first being the Request for Information (RFI) Long-term Care Managed Care Infrastructure Project (http://tiny.cc/VTYal) issued by the the State of Wisconsin on August 17, 2009 with responses due by October 16, 2009 and the second being the Consumer Preferences Draft Requirements Document (http://tiny.cc/9Sk51) issued on October 5, 2009 with comments due by October 16, 2009.